tsp555 Terms & Conditions

General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", "you") and tsp555 ("the Platform", "we", "us", "our"). By accessing, registering, or using any part of the tsp555 website, mobile interface, or associated services, you acknowledge that you have read these Terms in their entirety and agree to be bound by them.

These Terms apply to all products and services offered on tsp555, including but not limited to: online casino games, live dealer tables, slot games, Keno, High Roller gaming, sportsbook betting (including cricket, football, kabaddi, and other sports), promotional offers, bonus programmes, and all payment processing services operating in Bangladeshi Taka (BDT).

tsp555 reserves the right to update, amend, or replace any part of these Terms at any time. Continued use of the platform following any such update constitutes acceptance of the revised Terms. Players are advised to review this document periodically. The effective date at the top of this page reflects when the most recent revision came into force.

In the event of any conflict between these Terms and any other content published on tsp555 (such as promotional landing pages or game-specific rules), these Terms shall take precedence unless explicitly stated otherwise in writing by tsp555.

Eligibility & Age Restriction

To register and use tsp555, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 18 years of age. tsp555 is strictly an adult platform. Underage gambling is illegal and will not be tolerated under any circumstances.
• You must be the rightful holder of any payment method used to deposit funds into your tsp555 account. Using another person's bKash, Nagad, Rocket, Upay, Visa, or bank account for transactions is prohibited.
• You must not be acting on behalf of another person. All accounts must represent a single, natural individual operating in their own name and for their own benefit.
• You must have the legal capacity to enter into binding agreements under the laws applicable to your jurisdiction.
• You must not be a current employee, contractor, director, or close relative of a tsp555 employee where such participation would create a conflict of interest or regulatory concern.

Age Verification

tsp555 conducts age verification as part of its standard Know Your Customer (KYC) process. You may be required to submit government-issued identification documents — such as a National Identity Card (NID), passport, or birth certificate — to confirm that you are aged 18 or above before making a first withdrawal or upon reaching certain deposit thresholds.

Where tsp555 has reason to suspect that an account is operated by a person under 18, the account will be suspended immediately pending investigation. If underage use is confirmed, the account will be permanently closed, all deposits will be returned to the original payment source, and any winnings will be forfeited in full.

Account Registration & Security

Each player may hold one and only one tsp555 account. Registering duplicate accounts — whether using the same or different personal information, email addresses, mobile numbers, or payment methods — is a serious breach of these Terms and will result in permanent closure of all identified accounts.

Registration Requirements

When creating a tsp555 account, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile number. Providing false, misleading, or incomplete registration information is prohibited and may result in account suspension or permanent closure without prior notice.

Account Security

You are solely responsible for maintaining the confidentiality of your tsp555 username, password, and two-factor authentication (2FA) codes. You must not share your account credentials with any other person. tsp555 will never ask for your password via email, live chat, or any other communication channel. If you receive any such request, treat it as a phishing attempt and notify tsp555 support immediately.

In the event that you suspect your account has been accessed without authorisation, you must notify tsp555 support via live chat without delay. tsp555 cannot be held liable for losses arising from unauthorised account access where the player failed to take reasonable steps to secure their credentials.

Account Verification (KYC)

tsp555 operates a Know Your Customer (KYC) programme consistent with responsible gaming and anti-money-laundering (AML) best practices. You may be asked to submit one or more of the following documents at any time:

• Government-issued photo identification (National Identity Card, passport, or driving licence)
• Proof of address (utility bill, bank statement, or official correspondence dated within 90 days)
• Proof of payment method ownership (screenshot of bKash/Nagad wallet showing your registered name)

Failure to complete KYC verification within the timeframe specified by tsp555 may result in temporary restriction of account functionality, including the suspension of withdrawal processing, until verification is satisfactorily completed.

Deposits & Withdrawals

Deposits

tsp555 accepts deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. tsp555 does not impose any platform fee on deposits, though your payment provider's own transaction fees may apply independently.

Deposits are credited to your tsp555 wallet in real time for mobile financial services (bKash, Nagad, Rocket, Upay). In the rare event that a deposit does not appear in your account within 15 minutes of a confirmed payment, contact tsp555 support via live chat with your transaction reference number.

Withdrawals

Withdrawals may only be processed to payment methods that have previously been used to make a deposit on your tsp555 account. This restriction is a security measure designed to prevent unauthorised fund transfers and protect all players on the platform.

Withdrawal processing times are as follows:

• bKash: Approximately 10 minutes from approval
• Nagad: Approximately 10 minutes from approval
• Rocket: Approximately 30 minutes from approval
• Bank Transfer: Same business day for requests submitted before 3:00 PM BST (UTC+6)
• Visa / Mastercard: 1–3 business days depending on your issuing bank

tsp555 does not charge withdrawal fees. The minimum withdrawal amount is ৳500. Withdrawals from accounts that have not completed KYC verification, or where active responsible gaming restrictions are in place, may be delayed pending resolution.

Anti-Money-Laundering (AML) Policy

tsp555 is committed to preventing money laundering and the financing of unlawful activity. All transactions are monitored for suspicious patterns. tsp555 reserves the right to request additional documentation, temporarily freeze funds, or report activity to relevant authorities where there is reasonable suspicion of money laundering or fraud. Depositing funds with no genuine intent to use them for gaming activity (so-called "pass-through" transactions) is strictly prohibited.

Bonus & Promotions Policy

tsp555 offers a welcome bonus of up to ৳20,000 for newly registered players, along with ongoing promotional offers including reload bonuses, free spins, cashback, and seasonal campaigns tied to events such as Eid, Pohela Boishakh, and the Bangladesh Premier League (BPL) cricket season.

General Bonus Terms

• All bonuses are subject to wagering requirements that must be met before any bonus-derived funds can be withdrawn. The applicable wagering multiplier is stated clearly on each individual promotion page.
• Bonuses are awarded to one account per household, per device, per IP address, and per payment method. Multiple accounts created to claim the same bonus will be treated as duplicate accounts and closed.
• Bonus funds are ring-fenced separately from real-money funds in your tsp555 wallet. Wagering requirements must be fulfilled using bonus funds before they convert to withdrawable cash.
• tsp555 reserves the right to withdraw any bonus offer at any time without prior notice. Bonuses already credited and in active wagering at the time of withdrawal will be honoured under the terms in place when they were claimed.
• Certain games may contribute differently to wagering requirements. For example, live casino games may contribute at a lower percentage than slots. The contribution rate for each game category is published on the promotions page.
• tsp555 reserves the right to void bonus winnings where there is evidence of systematic bonus abuse, matched betting using the platform's funds, or any other exploitative behaviour.

Welcome Bonus Eligibility

The welcome bonus of up to ৳20,000 is available exclusively to first-time depositing players who have not previously held a tsp555 account. The bonus must be claimed within 7 days of account registration. Players who have previously self-excluded and subsequently reinstated their accounts are not eligible for welcome bonus offers.

Betting & Gaming Rules

tsp555 provides access to a range of gaming and betting products. The following general rules apply across all product categories. Specific game rules are published within each individual game or betting section of the platform.

Sportsbook (Cricket, Football, Kabaddi)

• All bets are accepted at the odds displayed at the time of placement. tsp555 does not guarantee that displayed odds will remain available and reserves the right to refuse or limit any bet at its sole discretion.
• In the event of a match being abandoned, postponed, or cancelled, tsp555's settlement rules specific to the relevant sport and market will apply. Generally, bets on abandoned matches are voided and stakes returned, unless a settlement clause specific to that market type dictates otherwise.
• Live (in-play) betting markets may be suspended at any time during an event. Any bets placed after a key event (such as a wicket falling or a goal being scored) but before the market suspension is processed will be reviewed and may be voided at tsp555's discretion.
• tsp555 reserves the right to void any bet placed on a market that was incorrectly priced due to a manifest error. A manifest error is defined as an odds compilation mistake that was clearly inconsistent with the true market at the time.

Casino & Live Casino

• All casino games on tsp555 use certified random number generators (RNGs) or live dealer solutions provided by regulated gaming studios including Evolution Gaming, Pragmatic Play Live, Ezugi, NetEnt, Microgaming, and Spribe.
• In the event of a technical failure — such as a disconnection during a live dealer game round — the outcome will be determined by the platform's standard disconnection policy, which is published in the game help section. In most cases, a completed round is settled as played; an incomplete round is voided and the stake returned.
• tsp555 is not responsible for losses incurred due to the player's own internet connection failure, device malfunction, or power outage.

Keno & Instant Games

Keno draw results and instant game outcomes are generated by certified RNG systems and are final. Results are logged and auditable. Any dispute relating to a Keno draw result must be submitted to tsp555 support within 24 hours of the relevant draw. Claims submitted after this period will not be reviewed.

Prohibited Conduct & Fraud

The following conduct is strictly prohibited on tsp555. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of all balances, and referral to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, exploit game mechanics, or manipulate platform systems
• Colluding with other players to gain an unfair advantage in any casino game or betting market
• Opening multiple accounts for the purpose of claiming bonuses more than once or circumventing account restrictions
• Providing false, forged, or misleading identity documents during KYC verification
• Using stolen, unauthorised, or fraudulently obtained payment credentials to make deposits
• Engaging in chargeback fraud (disputing a valid transaction with your payment provider after receiving gaming services)
• Placing bets on behalf of third parties or acting as an unlicensed betting agent
• Deliberately exploiting software bugs or errors. Any winnings derived from a known software error must be reported immediately; failure to do so and retention of such winnings constitutes fraud
• Threatening, abusing, or harassing tsp555 staff or other players via any communication channel
• Attempting to launder money or use tsp555 for any purpose connected with unlawful financial activity

Account Suspension & Closure

Closure by the Player

Players may request account closure at any time by contacting tsp555 support via live chat. Upon closure, any remaining real-money balance will be returned to the player's verified payment method within the standard withdrawal processing timeframe. Bonus funds that have not met wagering requirements will be forfeited upon voluntary account closure.

Suspension or Closure by tsp555

tsp555 reserves the right to suspend or permanently close any player account, at its sole discretion and without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions
• Evidence or reasonable suspicion of fraudulent activity, money laundering, or identity fraud
• Failure to complete KYC verification within the required timeframe
• Discovery that the account holder is under 18 years of age
• Court order, regulatory instruction, or law enforcement request
• Extended inactivity (accounts with no login activity for 12 consecutive months may be classified as dormant)

Dormant Accounts

An account is classified as dormant after 12 consecutive months of inactivity (no login, deposit, withdrawal, or gameplay). tsp555 will attempt to notify the account holder via their registered email address before applying any dormancy policy. A monthly account maintenance fee of ৳100 may be deducted from dormant account balances after the dormancy period begins, until the balance reaches zero or the account is reactivated. Players may reactivate a dormant account by logging in and completing a re-verification process.

Responsible Gaming

tsp555 is committed to promoting responsible gaming practices and minimising the risk of gambling-related harm among its players in Bangladesh. The following tools are available to all players free of charge directly from the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly BDT deposit caps. Reductions apply immediately. Increases require a 24-hour cooling-off period.
• Session Timers: Configure maximum play session durations. tsp555 will automatically log you out when your session limit is reached.
• Take a Break: Temporarily suspend your account for 24 hours, 7 days, or 30 days. During a break period, login is disabled.
• Self-Exclusion: Permanently exclude yourself from tsp555 for a minimum period of 6 months, 1 year, or indefinitely. Once activated, self-exclusion cannot be reversed during the chosen period.

If you are concerned about your gambling behaviour or the gambling behaviour of someone close to you, please use the self-exclusion feature or contact tsp555 support via live chat immediately. Our support team is available 24 hours a day, 7 days a week, and can activate protective restrictions on your account in real time.

Limitation of Liability

To the fullest extent permitted by applicable law, tsp555 shall not be liable for any direct, indirect, incidental, consequential, or punitive losses arising from:

• Any interruption, suspension, or termination of the tsp555 platform or any of its services
• Loss of data, winnings, or account balances resulting from circumstances beyond tsp555's reasonable control, including but not limited to acts of God, telecommunications failures, cyberattacks, government action, or force majeure events
• Errors in game or odds calculations that are corrected in accordance with these Terms (manifest error provision)
• Unauthorised access to a player's account where the player failed to implement reasonable security precautions
• Any decision made by tsp555 in good faith to suspend, restrict, or close an account under these Terms

In no event shall tsp555's total aggregate liability to any player for any claim arising from or related to these Terms exceed the amount of real-money funds held in that player's account at the time the claim arises.

tsp555 provides its platform on an "as is" and "as available" basis. While we make every effort to maintain 99.9% platform uptime — particularly during high-traffic events such as BPL cricket matches — we do not warrant that the platform will be uninterrupted, error-free, or free of harmful components at all times.

Amendments to These Terms

tsp555 reserves the right to amend, update, or replace these Terms and Conditions at any time and without prior individual notice to players. Where changes are material — such as alterations to fee structures, eligibility criteria, or significant changes to responsible gaming tools — tsp555 will publish a notice on the platform homepage and update the effective date at the top of this document.

It is the player's responsibility to review these Terms periodically. Continued use of the tsp555 platform following the publication of any amended Terms constitutes acceptance of the revised version in full. If you do not agree with any amendment, your only recourse is to cease using the platform and close your account in accordance with Section 8.

Minor editorial changes — such as corrections to spelling, grammar, or formatting — do not constitute material amendments and will not require a separate notification.

Governing Law & Disputes

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with principles of international online gaming law, with particular reference to the standards expected of platforms serving players in Bangladesh.

Dispute Resolution

In the event of a dispute between you and tsp555, you should first contact tsp555 player support via live chat to attempt informal resolution. Our support team will acknowledge your dispute within 24 hours and aim to provide a substantive response within 5 business days of receiving all relevant information.

If a dispute cannot be resolved informally, tsp555 will refer the matter to an independent third-party adjudicator. tsp555's decision, following independent adjudication, shall be final and binding on both parties, subject only to the player's statutory rights under applicable consumer protection law.

Contact Information

For all legal, compliance, and dispute-related enquiries, please contact tsp555 at:

Email: [email protected]
Live Chat: Available 24/7 via the tsp555 platform
Response Time: Under 3 minutes for live chat; within 24 hours for email enquiries